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questions?

Leverage our expertise to expedite the planning process

 

 
 

[1] turn-key events

Are these cookie cutter events?

No, these are not cookie cutter events. We give you the best of both worlds – the convenience of us planning, organizing and running your event while still providing room to customize your event to your vision and needs and choosing from a wide range of unique add ons.

What is the benefit?

It’s very simple: We take care of the details from beginning to end – from décor, to food, to beverage and entertainment. You don’t have to worry about finding & coordinating vendors, setting up the room, organizing liquor licensing or other mundane but necessary details.

 

How custom can I get?

This depends on your vision on needs. We provide basic packages that include everything from catering, décor, furniture and flowers. You can simply go with one of these packages or you can choose from a variety of add ons to fully customize your event.

Who are your vendors?

We work with a specially curated list of vendors and partners. All vendors we work with are local, Calgary based and hand-selected for you by us. You can explore our list of vendors and partners here.

 

 
 

[2] decor & room set up

What decor is included in my rental?

We outline the included decor and room layout in the package brochures.

Can we add on specific decor such as additional floral arrangements, special touches, branded elements?

Yes we’d be happy to work with you to tailor the room to your specifications. An additional decor fee will apply.

Can I bring in my own decor?

You can bring in small touches such as party favours, but for the most part we do all of the decor - that’s the benefit of having an all-inclusive party - you don’t need to do any of the work!

Can I make changes to the room layout?

We can work with you to make sure the room layout will accommodate your changes. Please note additional fees may apply.

 

We plan to have a silent auction/raffle prizes - is this allowed?

Of course! We will work with you to make sure the room layout works for what you have in mind.

Can we add on additional rooms?

The Parlour Room is a great room to add on, especially for large sit down dinners, as it is a room everyone can gather in for cocktails beforehand and can move into our Hemingway Room for dinner and dancing afterwards.

Is there a dance floor?

We hope you dance the night away! We’ll work with you to make sure the room layout accomodates the space you and your guests need.

 

 
 

 
 

[3] food & bar

Can I customize my menu?

You certainly can! Our caterers will work with you to find the menu that works to your tastes and specifications. We have standard menus that are used as a jumping off point that include a set number of salads, proteins, and starches but we can be flexible in what those menu items are. If you require items over and above our included menu there may be a charge.

Can I bring in outside food or vendors?

For most items we ask you to work with our catering staff, however for items they cannot provide we may allow outside food in but there may be a catering rights charge.

When do I need to tell you my final guest count for catering purposes?

We ask you to confirm a minimum of one week prior to your event. We will do our best to accommodate last-minute additions but we cannot guarantee it will be possible.

 

Can we do a host bar? Or a cash bar? Tickets?Or what if we would like to pay for some drinks and the rest of the evening it is a cash bar?

You choose how you would like to serve your guests! We have a minimum bar spend of two drinks per guest ($8/person) but we can work with whatever system you prefer for bar service.

Can I have specialty bar items?

Yes! Please talk with our catering staff if there is anything you‘d like to add to the standard bar menu.

Is coffee and tea provided?

For an additional fee ($3/person) we can provide gourmet drip coffee and a selection of high-end teas sourced from Rosso Coffee Roasters

 
 

 
 

[4] music & technology

Is a DJ included?

Yes we have a DJ for all parties in our Hemingway Room.

Can I specify the music I want to hear?

Of course! We’ll put you in direct contact with the DJ beforehand so you can make sure your music style and requests are played.

Is there a microphone to use for speeches?

Our DJ will have a microphone you can use.

 

 

What if I need to do a presentation or need customized A/V?

We can have additional tech available however there may be an additional charge. For presentations that need to use our projectors we do charge extra as we use the projectors for the room decor so there is additional staff charges to make sure the switch between your presentation and our background images is seamless

 
 

 
 

[5] staff

What staff are included in my rental?

EVENT ARCHITECT:

Our in-house Event Architect will ensure your jubilee goes off without a hitch. They will be available throughout the planning process to answer your questions and walk you through the details such as contracts, expectations and policies. They are your go-to person for any questions or concerns

EVENT HOST:

All packages include one event host who will be onsite for the entirety of your affair. They are there to greet you and be available to you throughout your event to make sure any venue-related issues are addressed.

 

DOOR MAN/WOMAN:

One security guard is included with your package.

SERVICE STAFF:

Bartenders, servers and kitchen staff for up to 100 people. Additional staff may be charged for guests above this number.

Is additional staff available?

Yes - we can book additional staff for ticket taking, coat check etc.

 
 

 
 

[6] contracts & payments

Do I need to sign a contract?

We’ll craft a contract with the basic information for your event, such as date and times, approximate number of guests and general expectations.

How do I pay?

Payment is preferably made by cheque or e-transfer. Damage deposits and incidental costs are done via credit card. Payments are done in three installments:

  • 50% of the basic package price is due upon booking (non-refundable).

  • The final 50% is due 60 days before your event (non-refundable).

  • Any additional event services requested outside of your original quote as well as the minimum bar charge are billed at least one week prior to your event.

 

What is the cancellation policy?

Up to 60 days prior to your event, we will retain 50% of your package fee. After 60 days, in order to confirm your date, 100% of the package fee must be paid and it is non-refundable.

Do I need to pay a damage deposit?

Yes, we require a $3000 damage deposit paid at least 5 days prior to your event.