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questions?

Leverage our expertise to expedite the planning process

 

 
 

[1] services

CAN I USE MY OWN EVENT PLANNER?

Certainly! Event planners really help with all the details and can save you time and money in the end.

DO YOU OFFER EVENT PLANNING SERVICES?

Yes - for an additional charge we offer event planning services such as rentals, liaising with vendors such as caterers, musicians and bartenders and essentially bringing your vision to life. We work with a team of event planners who specialize in a myriad of event styles, so you are sure to get the expertise you require.

WILL YOU DESIGN OUR EVENT FOR US?

Yes! We love designing events which includes determining the decor and ambiance of the event space to match your theme and vision. We can also provide graphic design services such as invitations, posters, and fine stationery details such as place cards, signage and thank you cards.

 

DO YOU HAVE PREFERRED VENDORS?

Absolutely; we are happy to recommend some exceptional companies that can help make your event even more memorable.

DO YOU PROVIDE CATERING?

We have a great relationship with local gourmet caterers we'd be happy to put you in touch with. Contact our Event Curator to discuss the food & beverage options available.

CAN MY VENDORS COME AND DROP THINGS OFF EARLY?

Only if pre-arranged. We have limited storage space so in some cases we will not be able to accommodate early equipment drop-offs or late pick-ups.

WILL YOU SET UP THE ROOM FOR US?

In The Parlour Room and The Commodore Room, the room set up is included in the rental fee. For the The Hemingway Room, our blank canvas, you can set up the room however you choose or we can do it for you for an additional fee.

 

 
 

[2] about the room

WHAT IS THE CAPACITY AND ROOM SIZES?

The capacity of The Parlour Room is 100 and is 1800 sq ft. but we are able to accommodate more people if you wanted to also use our adjoining rooms. The capacity of The Hemingway Room is 155 and is 3000 square feet. The Commodore Room is a cozy and quaint 380 square feet with a capacity of up to 25.

IS THERE A FULL KITCHEN/PREP AREA FOR MY CATERERS?

In all of our three spaces we have kitchens with prep areas available for your culinary arrangements. Please note we do not currently have a full kitchen available (i.e.: no stove and oven) in any of our spaces.

WHAT ARE THE ROOM LAYOUT OPTIONS?

We have a variety of room layout options that we can offer based on your unique affair. During your tour we go over your needs in detail and draw up a room layout tailored to your specific requirements.

 

FURNISHINGS & TECHNOLOGY

In The Parlour Room, all furnishings listed can be included based on our discretion. Technology includes wireless internet, 2 projectors, a microphone and speaker system. 

In The Commodore Room, we can arrange available furnishings to best suit your event, workshop or alternatively - completely clear the room for yoga classes, photo shoots and pop-up shops. Technology includes wireless internet, a 70" monitor, Apple TV and Google Chromecast.

The Hemingway Room is known for its adaptability as a beautiful ‘raw canvas’ with its towering exposed brick walls and sleek concrete floors. With the rental of this room, we are happy to include a limited amount of long tables, chairs, cocktail tables and a soft seating are as listed here. For further accoutrements, we have additional furniture that be rented for a fee & is based on availability. We would also be happy to provide recommendations on rental companies based on your particular requirements. Technology in The Hemingway Room includes a projector, microphone and speaker. 

 
 

 
 

[3] decor, furniture & music

CAN WE PUT UP OUR OWN DECOR?

Of course, but all decor must be pre-approved. Nothing can be mounted to the ceiling or walls without approval and no tacks, pins or other materials that may damage the walls, ceiling, floors or furniture may be used at any time. No glitter, confetti or other hard-to-clean items are allowed.

CAN WE BRING IN OUR OWN LIGHTING?

Yes, but please let us know if you plan to hang anything or change the lighting currently in the room in any way.

CAN WE USE YOUR FURNITURE?

The furniture that is currently in the room is included in the venue cost (at our discretion). If you need furniture from another room we have rentals fees associated.

CAN I MOVE FURNITURE AROUND THE ROOM?

You can move furniture within the room with prior approval.

 

CAN WE BRING IN OUR OWN PROPS/FURNITURE?

Yes, but please let us know what you will be bringing in and when it will be delivered and picked up. Please note we that storage of props or furniture before or after your event must be pre-approved by your Event Architect and will incur additional fees.

CAN I HAVE A BAND? IS THERE A DANCE FLOOR?

Absolutely; although The Parlour Room can accommodate a small band or a dance floor given the right room layout, we recommend hosting your shimmy-and-shake in The Hemingway Room for a more comfortable experience for both guests and band members.

CAN I HAVE CANDLES AND/OR OPEN FLAMES?

Unfortunately because our building is a heritage building and due to fire code we cannot allow for open flames.

 
 

 
 

[4] food & beverage

IS COFFEE AND TEA PROVIDED?

For an additional fee we can provide gourmet drip coffee and a selection of high-end teas sourced from our local Rosso Coffee Roasters.

CAN I BRING IN MY OWN FOOD?

Let's chat about what you're envisioning! You can bring in homemade meals or use one of our fabulous preferred vendors who know the inner-workings of our space. You're welcome to bring in external caterers at an additional fee. 

DO I NEED TO PROVIDE MY OUR GLASSWARE / CUTLERY / PLACE SETTINGS?

Yes, but if you have a caterer they often bring all of that with them. We'd love to offer you the use of our glasses and dish ware but unfortunately, since we don't have an industrial grade dishwasher (which can handle large amounts of dishes and cleans in a short amount of time), we can't legally offer this to you for hygienic reasons.

Can i bring my own alcohol?

Yes, but if you are bringing the alcohol, then you must get pre-approval from our Event Architect and you will be responsible for purchasing the appropriate liquor license through the Alberta Gaming and Liquor Commission. We are happy to chat with you about bar options so please get in touch with our Event Architect for specific details.

 

WHAT KIND OF LIQUOR LICENSE DO I NEED? HOW DOES THAT WORK (PRIVATE VS PUBLIC EVENTS)?

All events serving alcohol require a liquor licence. If you are having a private function this permit is easy to acquire at your local liquor store when you buy your alcohol (we suggest buying it at the same time as sometimes stores do not provide it if you do not purchase your alcohol from them). The cost of the license is usually around $25.

Since our Hemingway room is a publicly licensed facility you do not have to worry about obtaining a liquor license. If you are more interested in the Parlour room or Commodore room, please contact us for details.

HOW DO I MAKE SURE PEOPLE GET HOME SAFE?

If you are planning on people drinking, we insist that you have a pre-planned system to get them home. This may be designated drivers, Keys Please, Taxi chits etc. This is for your protection and ours as you are liable for your guests' safety.

 
 

 
 

[5] about the day of the event

WILL ANYONE BE ONSITE FOR MY EVENT?

Yes an event host will be onsite before, during and after your event to make sure everything runs smoothly.

CAN I ARRIVE PRIOR TO MY BOOKING TO GET SET-UP? 

Unfortunately we cannot accommodate early arrivals unless pre-arranged. All required time, including set-up and take-down, must be included in your total booking time. In most cases we can accommodate additional hours but this is based on availability. Any additional fees will be added to your contract.

DO I NEED TO CHECK-IN/OUT?  

Please check-in with our event attendant upon arrival, who can get you settled and introduce you to the amenities available in our space. We will touch base with you a half hour before the end of your booking and when you are ready to leave let us know and we will do a walk through of the space.

DO I NEED TO CLEAN UP?

We ask all of our clients to leave the room exactly as they found it. We include a cleaning charge on all rentals, but this is for the heavier cleaning such as mopping floors and cleaning bathrooms. Light cleaning (and by that we mean please take with you what you brought and put garbage in the appropriate receptacles) is the responsibility of our clients. We will review expectations with you prior to your event so that you have a better understanding!

 

CAN I COME IN THE NEXT DAY TO CLEAN UP?

As The Parlour Room and The Commodore Room are also used  by The Commoners during the day we require every event hosted in these rooms to be cleaned up before you depart for the night, unless agreed upon in your original contract. Please let us know if you foresee any concerns about clean up. Our team is happy to work with you!

If you would rather come in the next day we may suggest you look at our The Hemingway Room, where we can be more flexible with clean up times.

WHAT IF I GO OVER MY ALLOTTED TIME?

Please notify us at least an hour prior to your event's end time if your schedule has shifted. Based on our staff availability, we'll determine how we can best accommodate you and your guests. Additional costs will be deducted from your damage deposit.

 
 

 
 

[6] contracts & payments

Do I need to sign a contract?

We’ll craft a contract with the basic information for your event, such as date and times, approximate number of guests and general expectations.

How do I pay?

Payment is preferably made by cheque or e-transfer. Damage deposits and incidental costs are done via credit card. Payments are done in three installments:

  • 50% of the basic package price is due upon booking (non-refundable).

  • The final 50% is due 60 days before your event (non-refundable).

  • Any additional event services requested outside of your original quote as well as the minimum bar charge are billed at least one week prior to your event.

 

What is the cancellation policy?

Up to 60 days prior to your event, we will retain 50% of your rental fee. After 60 days, in order to confirm your date, 100% of the package fee must be paid and it is non-refundable.

Do I need to pay a damage deposit?

Yes, we require a damage deposit of up to $3000 paid at least 5 days prior to your event.

 
 

Pay us a visit and see the event venues for yourself. Contact us to set up a tour today!